Terms And Conditions

At Reset – Wellbeing & Mindfulness, your comfort, safety, and peace of mind are at the heart of everything we
do. The following Terms & Conditions are designed to clearly explain how our services work, while supporting
a calm, respectful, and restorative experience for all guests.

Business Name: Reset – Wellbeing & Mindfulness
Services: Floatation Pods and related wellbeing services
Operating Location: Scotland, United Kingdom

1. Introduction

Reset – Wellbeing & Mindfulness is committed to protecting your privacy and handling your personal
information with care, transparency, and respect. Welcome to Reset – Wellbeing & Mindfulness ("Reset",
"we", "our", "us"). By accessing our website, booking a session, or using our services, you agree to be
bound by these Terms & Conditions. If you do not agree, please do not use our website or services.

2. Services Provided

Reset provides floatation therapy sessions and related wellbeing services. Floatation therapy is a relaxation and wellness experience and is not a medical treatment.

3. Health, Safety & Wellbeing Disclaimer

  • Floatation therapy is a deeply relaxing wellbeing experience and is not a medical treatment.
  • You are responsible for ensuring that floatation therapy is suitable for you.
  • If you have any medical conditions or concerns, we kindly ask that you consult your GP or healthcare professional before booking.
  • By booking a session, you confirm that you are participating voluntarily and at your own discretion.

4. Bookings & Payments

  • All bookings are subject to availability.
  • All payments are taken online at the time of booking. We do not accept cash payments on site
  • Prices are displayed on our website and may be updated from time to time.

5. Cancellations & Rescheduling

  • Gift vouchers are available to purchase online.
  • Gift vouchers are non-refundable and non-transferable.
  • Vouchers must be redeemed within the validity period stated at the time of purchase.

6. Gift Vouchers

  • We require a minimum of 24 hours’ notice for cancellations or rescheduling.
  • Late cancellations or no-shows may result in the full session fee being charged.
  • Memberships and packages are non-refundable unless required by law.

7. Behaviour & Use of Facilities

  • Clients must follow all instructions provided by staff.
  • Reset reserves the right to refuse service to anyone who behaves inappropriately or poses a safety risk.
  • Damage to facilities or equipment may result in repair or replacement costs being charged.

8. Liability

  • To the fullest extent permitted by law, Reset is not liable for any loss, injury, or damage resulting from use of our services, except where caused by our negligence.
  • Personal belongings are brought onto the premises at your own risk.

9. Intellectual Property

All content on this website, including text, images, branding, and logos, is the property of Reset – Wellbeing & Mindfulness and may not be reproduced without permission.

10. Calm & Respectful Environment

  • Reset is a quiet, peaceful space designed for rest and reflection.
  • We kindly ask all guests to respect the atmosphere, staff, and other clients.
  • We reserve the right to refuse or discontinue a session if behaviour compromises safety or the wellbeing of others.

11. Changes to Terms

We may update these Terms & Conditions at any time. The most current version will always be available on our website.

12. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of Scotland.

Sensory deprivation, self-care service in the heart of Fraserburgh, Aberdeenshire.