Privacy Policy

Your trust matters to us. This Privacy Policy explains how we gently and responsibly look after your personal information.

Business Name: Reset – Wellbeing & Mindfulness
Services: Floatation Pods and related wellbeing services
Operating Location: Scotland, United Kingdom

1. Introduction

Reset – Wellbeing & Mindfulness is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information.

2. Information We Collect

We may collect the following information: - Name, email address, phone number - Booking and payment details - Health information voluntarily provided for safety purposes - Website usage data (cookies and analytics)

3. How We Use Your Information

Your information is used to: - Manage bookings and memberships - Communicate with you about appointments and services - Improve our services and website - Comply with legal and regulatory requirements

4. Health Information

Any health-related information you choose to share with us is treated as strictly confidential and is used only to support your safety and comfort during your session. Any health-related information you provide is treated as confidential and used solely to ensure your safety during sessions.

5. Sharing Your Information

We do not sell or rent your personal data. We may share information with: - Payment processors and booking software providers - Legal or regulatory authorities if required by law

6. Data Security

We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access.

7. Data Retention

We retain personal information only for as long as necessary to provide our services or meet legal obligations

8. Cookies

Our website may use cookies to enhance user experience and analyse website traffic. You can control cookies through your browser settings.

9. Your Rights

You have the right to: - Access the personal data we hold about you - Request correction or deletion of your data - Withdraw consent for marketing communications at any time

10. Changes to This Policy

This Privacy Policy may be updated occasionally. The latest version will always be published on our website.

11. Contact Us

If you have any questions or concerns about these Terms & Conditions, our Privacy Policy, or your wellbeing during a session, please contact us: If you have any questions about these Terms & Conditions or our Privacy Policy, please contact us:

Telephone: 07816 317683

Email: lorraine@resetfloatation.co.uk

Sensory deprivation, self-care service in the heart of Fraserburgh, Aberdeenshire.